If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 7 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
Below are some examples of common exceptions:
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Discounted items are final and cannot be returned or exchanged.
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Returned items must have tags still on and be returned in original product packaging.
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Returned items must have no visible signs of wear or use.
To initiate a return, please complete the following steps:
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Reply to your order confirmation email to request which products you would like to return.
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Print the prepaid return shipping label that you will receive by email.
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Send all items back to us using the label provided.
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We will initiate the refund upon receiving and checking of the product.
Additional Information:
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It takes about 2-4 weeks for your refund, replacement product, or store credit.
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You will need to organize your own courier to deliver the product to our warehouse/office.
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Any return restocking fees the customer will need to pay.
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Lost or damage items will not be refunded.
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You may email us if you have an enquiries